O chionn ghoirid chuir mi crìoch air leughadh (airson an dàrna turas) an leabhar sgoinneil, Social Business By Design: Transformative Social Media Strategies for the Connected Company, le Dion Hinchcliffe agus Peter Kim. Is i a’ cheist a tha mi a’ cluinntinn gu tric, Càit an tòisich sinn? Is e am freagairt ghoirid gum bu chòir dhut tòiseachadh aig an toiseach, ach is dòcha gur e mar a mhìnicheas sinn an toiseach an rud as motha…